Refund Policy

At 247 Drinks, we strive to ensure customer satisfaction. This Refund Policy outlines our procedures for handling refund requests.

Eligibility for Refunds

Damaged or defective products
Wrong items delivered
Missing items from your order
Non-delivery within promised timeframe

Refund Request Timeline

Please notify us within 24 hours of delivery for any issues with your order. Refund requests submitted after this period may not be eligible for consideration.

Refund Process

Contact our support team via email or phone
Provide your order number and details of the issue
Our team will review your request within 48 hours
Approved refunds will be processed within 5-7 business days

Refund Methods

Refunds will be issued to the original payment method used during purchase. For mobile money payments, refunds will be processed to the same mobile money account.

Contact Us

For refund requests, please contact us at contact@247drinks.com or call our customer service line.